The Lodgewick ADU Dallas Guarantee
A guarantee only matters if it’s written down and someone actually answers the phone when you call on it. Ours is called the 365-Day Done Right Promise, and it’s on paper before the first nail goes in. If the work isn’t right, Lodgewick comes back and makes it right. No fine print, no phone tree, no waiting three weeks for a callback. Russ Delmar stands behind every garage conversion, ADU build, and home addition this crew puts up in Dallas. That’s the whole point of hiring a builder who lives with the result, not one who disappears after the final check.
What’s Covered
- Workmanship on the entire build. Every framing member, every drywall seam, every door that hangs square. If our craft fails within the guarantee period, we return and fix it free.
- Materials and brand-partner products. We work with Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, and James Hardie. When a material issue comes up, we handle the coordination so the homeowner isn’t stuck chasing a manufacturer’s warranty department.
- On-time arrival. We give a defined arrival window before any work starts. If we miss it, homeowners know before we do, because a live person answers our phone 24/7.
- Written price before work begins. Always. On every project, no exceptions. The number we hand over is the number on the final invoice.
- Job-site cleanliness. The Kingswell Way says leave the place cleaner than we found it. That means no scrap piles left by the fence, no drywall dust in the bedroom, no nails in the driveway.
Our Satisfaction Promise
Here’s how it works in practice. Say we finish a garage conversion in East Dallas and three weeks later the homeowner notices a door binding or a seam opening up. They call (361) 204-4652. A live person answers, not a voicemail, not a chatbot. We schedule the return visit, show up at the time we said we would, and fix the issue. That return visit is free. The 365-Day Done Right Promise covers it. Russ Delmar wants every homeowner to know they can hold the paperwork in their hand and call the number on it and get a person. That’s the entire reason the promise exists: a real mechanism, not a slogan printed on the side of a truck.
If a homeowner isn’t satisfied with how something looks, fits, or functions, they tell us. We don’t argue about what “satisfied” means. We come back, look at it, and make it right. The promise is in writing on every project. That’s the commitment.
Licensed & Insured Backing
Paperwork doesn’t build walls, but it’s what protects a Dallas homeowner when something goes sideways on a job site. Lodgewick ADU Dallas is licensed and insured. That means the workers on your property are covered if there’s an accident, and the project follows the permits and codes Dallas requires. It also means you aren’t gambling on a guy with a truck and a business card. Every technician who steps onto a job site is background-checked and uniformed. Homeowners should always know who is on their property, and they should always have a licensed company to hold accountable. That’s the real guarantee behind the guarantee.
How the 365-Day Done Right Promise Works
The process is simple because we refuse to let it be complicated.
- Before work starts: you get a written price. Not a range, not a handshake. A written price.
- Before we show up: you get a defined arrival window. We don’t say “Wednesday” and hope. We give a window and hit it.
- During the job: the crew follows The Kingswell Way. Say the price before the work, show up in the window given, leave the place cleaner than found.
- At the end: you get a written guarantee on the project. It names the 365-Day Done Right Promise and what it covers.
- If something fails: call (361) 204-4652. A live person answers 24 hours a day, 7 days a week. We schedule a free return visit and make it right.
No homeowner in Dallas should have to fight for a guarantee. They should be able to read it, understand it, and use it.
What’s Not Covered
We’d rather be direct about this than leave room for surprises. The 365-Day Done Right Promise covers our workmanship and the way we handle brand-partner materials. It does not cover normal wear and tear, damage from storms or flooding, or changes the homeowner makes after we finish. If a homeowner hangs a 200-pound TV on a wall we didn’t reinforce for that, that’s outside the promise. If a hail storm punctures the roof, that’s an insurance claim, not a workmanship issue. We’ll happily tell you which one applies when you call. The point is clarity, not loopholes.
What a Guarantee Means on a Dallas ADU
Dallas heat does things to buildings. A garage conversion in Richardson that bakes in August and freezes during a February cold snap is going to test every joint, every seal, every material decision we made. That’s not a caveat, it’s the reality of building in North Texas. Our crews have seen what the shifting clay soil and the summer sun do to an ADU foundation and siding over time. That local knowledge is exactly why the guarantee exists. We know what failures look like here because we’ve seen them. When something goes wrong within the guarantee period, it’s not a surprise to us, and it’s not a fight for the homeowner. The promise was built for a climate that doesn’t go easy on a structure, and it’s enforced by people who answer the phone.
Why We Put It in Writing
Every builder says they stand behind their work. Most of them don’t write it down and sign it. Lodgewick ADU Dallas does, on every project, before work begins. That’s not a marketing decision. It’s a structural one. Russ Delmar has been running crews long enough to know that a written promise changes how everyone behaves. The framers work cleaner because the guarantee depends on their work. The project manager thinks in terms of what happens six months after we leave, not just the day of the final walkthrough. The homeowner has a piece of paper with a phone number and a name on it. Everyone’s incentives line up. That’s what the 365-Day Done Right Promise is. A lodge, after all, is a small house on a larger property. It should be built with the same care as the big house, and the person who builds it should have to answer for it. We do.
Call (361) 204-4652 to talk about your ADU, garage conversion, or home addition. You’ll get a live person, 24/7, and a written price before any work starts. That’s the guarantee, and it starts before you even hire us.
Written by Russ Delmar, Owner at Lodgewick ADU Dallas, serving Dallas and the surrounding area since 2010.
